FAQs
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We recommend saving as a PDF file.
We prefer that you send PDF with embedded or outlined fonts. PDF files are easier to handle and will likely speed up your turn-around. Remember to flatten your files before uploading.
We recommend designing:
• vector files (e.g. EPS or PDF)
• 300 DPI or higher
• use black (100% K)
• for fine lines and text smaller than 9pt, use black (100% K) only
You should always start and finish your designs in CMYK color mode.
Low resolution files may be printed as is or will be placed on hold until we receive new files, slowing your turn-around.We only accept
300 dpi files and no less.
Bleed must extend past the cut-line and will be trimmed from the product during the final cutting phase. When the image is required to extend all the way to the edge, bleed is needed to preserve the finished look and the quality of the final product.
Please keep all text at least 0.125" inside the cut-line.
- The bleed for Standard Products is 0.125".
- The bleed for Booklets and Presentation Folders is 0.25".
On a Mac:
1) Open the PDF file that will be on the first page of your multi-page PDF file in Preview.
2) Choose View and click Thumbnails to show page thumbnails in the sidebar.
3) To indicate where to insert your next PDF file, select a page thumbnail.
4) Choose Edit, choose Insert, choose Page from File and click the PDF that you want to add, then click Open.
6) To save, choose File and click on Export as PDF.
On a PC:
1) Open Adobe Acrobat.
2) Choose Tools > Combine Files.
3) Click Combine Files > Add Files to select the files documents to compile.
4) Click, drag, and drop to reorder the files and pages. Double-click on a file to expand and rearrange individual pages. Press the
Delete key to remove unwanted content.
5) When you’re done, click Combine Files.
6) Save the new compiled document.
Rich black is an ink mixture of solid black, 100% K, with additional CMY ink values. This results in a darker tone than black ink alone. If you print black alone as 100% K, the resulting black may not be as dark as you might like.
We recommend using
C 60 M 40 Y 40 K 100
This will give you a deep, dark, rich black.
*Products that are printed with dye-sublimation (9oz Premium Polyester Banner, Flags, Table Covers, Fabric Tube Displays, etc.) call for the following color values:
C 100 M 100 Y 100 K 100
Here are rules to follow when creating your Booklets:
• Page counts start on the cover as page 1, inside cover as page 2 and so on.
• Total bleed is .25” and total Safety is .5”. For example, an 8.5x11 booklet with bleed should be 8.75x11.25 total. This allows us
to set up your crossovers properly.
• Only single pages will be accepted. NO readers OR printers spreads.
• We prefer a multipage PDF but single page files are also ok.
Our page counts for booklets start on the cover as page 1, inside cover as page 2 and so on. In the example below, you will see a 8pg booklet. Each page will show the page number. Click and hold the page corners to turn the page. This is also reflected in our templates. Crossovers are common in booklets and require extra attention. A Crossover is an image, text or other graphic element
that goes from one page to another. Designers must pay close attention to the crossover design and make sure it is as seamless as possible on the finished piece. Also, do not use text or thin lines as crossovers. Big pictures work best.
Note: Due to the nature of saddle stitch binding, crossovers may not line up 100% on the final booklet.
Artwork done in Indesign or other layout software as spreads or facing pages must be saved out as single page pdfs. When creating your design, keep this in mind especially when doing crossovers. The easiest way is to create the bleed is when creating your document. Below are instructions on how to create your document in Indesign.
When creating your document, make your page size the cut size and your margin size .25” for safety for a .5” total
Digital Letterheads can be imprinted on using some inkjet printers, however we strongly suggest that you test your specific application and printer. When excessive pressure is applied with a rigid object, imprinted areas may scratch or flake off. For best results, low ink coverage is recommended. Digital Letterheads are not recommended for laser imprinting applications
Yes, Offset Letterheads can be imprinted on with inkjet and laser printers.